Welcome to the
happier way to work

But we do have a few rules.

You can call them guidelines if you like. But you will find they make
your job easier. And more rewarding.

Integrity

It’s a well-worn word, but at HnH it’s a deeply ingrained habit. We trust each other and our successes are a result of transparency and honesty. Our clients love that, and you will too.

Timely delivery

The timelines we set are realistic (we are always honest, remember), so we always deliver on time. This simplifies both work and life.

Humility

Win or lose, we never forget that we’re all human, and that people always come first. Our leadership is down to earth and always willing to listen and change.

Here’s how we’ve built a happier workplace

We are building a more human tech.

Our operating principle is that technology is for people, not the other way around. That means we put our people’s needs first.


  • We prioritise each individual’s personal goals.
  • We value relationships more than profits.
  • We treat our clients as partners.

Our people come to work because it makes them happy.

They smile more often. They love getting better at what they do. And our offices become a second home. Even as they spend more time away from it. If you think all this is just as important to you, we are happy to welcome you.

Current Vacancies

Internship

(Position Closed)


Overview
We are now looking for an eager candidate to join us as an internee for 8 weeks.

You will have the opportunity to gain valuable skills, knowledge, and technical experience. Will be able to gain insight into enterprise level platforms.

Main responsibilities:
Some of the following tasks will be the remit for the scheme and will be assigned to the successful candidate:

  • Website updates
  • Website review and collaboration
  • Website ranking/advertisement
  • Mailbox setup
  • File structure creation
  • Understand modern work structure
  • Understand ITIL v4
  • Understand IT Service Industry
  • Understand Enterprise platform in IT industry
  • Create ServiceNow (SN) OOB instance
  • Understand Now Platform
  • Finance for engineers/IT consultants/Tech employees
  • Incident management
  • Problem solving
  • Assisting in maintaining the IT knowledge base
  • Dealing with service requests from clients
  • Understand finance for engineers
  • Understand who is a consultant


Desirable skills:

  • Able to effectively liaise with customers, colleagues and outside bodies in writing, by telephone and online.
  • Strives to produce written work of a high quality with a good attention to detail.
  • Able to quickly grasp the use of specialised computer packages.

Personal qualities:

  • Able to build effective, supportive working relationships.
  • Demonstrates a flexible approach to work.
  • Contributes positively within a team environment.
  • Able to self-motivate and work with limited day to day supervision.


Entry requirements:

  • IT degree in progress from a reputable UK university.
  • Occasional commute to London.

Duration:

  • Starting date: 17th June
  • Duration: 8 weeks

 

Selection process:
One stage MS Teams interview (video).

IT Equipment:

  • Candidate to use personal equipment.
  • Official ID will be provided for connectivity.

 

Package:

Travel and lunch will be paid when visiting to the site office.


ServiceNow Business Analyst


  1. Client Collaboration: Act as a key liaison between our clients and technical teams to gather and analyse business requirements. Translate client needs into comprehensive ServiceNow solutions that align with best practices.
  2. Solution Design and Documentation: Develop detailed design documentation, including user stories, process flows, and technical specifications.Collaborate with technical teams to ensure the successful implementation of solutions.
  3. Team Leadership: Lead a team of ServiceNow business analysts, providing mentorship and fostering a collaborative team culture. Ensure the team delivers high-quality results within project timelines.
  4. ServiceNow Expertise:  Stay updated on the latest ServiceNow features, updates, and industry best practices. Share your expertise and insights, contributing to the growth of our consultancy's capabilities.


ServiceNow Developer


  • Agree prioritisation of ServiceNow Development Requests with the client and the team
  • Organise work into fortnightly sprints
  • Develop new functionality as required by both the customer and HNH
  • Assist with product upgrades and patching cycles
  • Administer the toolsets which includes some in-house developed systems
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